Reich Communications, Inc.

  • Reich Communications, Inc. is a boutique public relations agency in New York City offering full service in a variety of areas, with specializations in business-to-business; advertising, marketing and media firms; transportation safety; non-profits, and select consumer products and services. . . . For more info, call us at (212) 573-6000, email to or text to 914-325-9997. . We are located at 228 East 45th Street, Suite 11-South, in New York City 10017. . . . For some examples of our work, scroll down to "Categories" below and click on "What We Do..."

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    June 05, 2010


    Jeanne Byington


    Some people are observant and only they should be in service jobs. A friend of ours has been manager/maitre d’ of a very good Spanish NYC restaurant for many years and when his wait staff is overwhelmed, he pitches in. He clears tables, delivers food, does anything he can so his guests enjoy the food and are never distracted by poor service.

    The hostess at Sofitel was on another planet. She had no experience entertaining at home nor had she been trained. It’s such a shame for a business to spend top dollar for a prime location, go to the trouble to hire a chef who makes good food and let the ball drop so heavily on a basic part of the restaurant experience. In my opinion, there is no excuse.

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