Reich Communications, Inc.

  • Reich Communications, Inc. is a boutique public relations agency in New York City offering full service in a variety of areas, with specializations in business-to-business; advertising, marketing and media firms; transportation safety; non-profits, and select consumer products and services. For more info, call us at (212) 573-6000, email to david@reichcommunications or text to 914-325-9997. We are located at 228 East 45th Street, Suite 11-South, New York City 10017

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    « at Marketing Profs Daily Fix... | Main | Proud to be an American »

    November 02, 2008

    Comments

    C.B. Whittemore

    Yes, David, you will be invited back! This is wonderful and captures the thoughtful spirit of 'cleaning out forgotten spaces around us.' It's been wonderful witnessing how NYC has cleaned up its act, and I'm delighted that you highlight it. Thank you!

    C.B. Whittemore

    Yes, David, you will be invited back! This is wonderful and captures the thoughtful spirit of 'cleaning out forgotten spaces around us.' It's been wonderful witnessing how NYC has cleaned up its act, and I'm delighted that you highlight it. Thank you!

    Stephanie Weaver

    David,
    Thanks for joining us and for the great post. I think you made a key point: that attention to detail is key for businesses, and perhaps some men don't necessarily look with that amount of detail at aspects of the experience they view solely as necessities.

    Thanks for joining the Blogfest.

    Stephanie Weaver
    http://experienceology.blogspot.com

    Jo Brown

    Great observations, David. I applaud the "new" philosophy of making public restrooms acceptable, and even beautiful, and it's great to see NYC leading the way. Seems very strange (and this dates me for sure), but I clearly remember back when retailers didn't even offer public restrooms for customers, clean, dirty or otherwise. Crazy, but true ...

    David Reich

    Thanks for the comment, Jo.

    Restrooms -- clean ones -- certainly impact business for a retailer. Traveling often between New York and Boston and Maine to see family, once I see a place doesn't care about its customers enough to offer a clean bathroom, I don't go there anymore. That station loses out on future gas and coffee sales from me, and probably from others who feel the same.

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