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Reich Communications, Inc.

  • Reich Communications, Inc. is a boutique public relations agency in New York City offering full service in a variety of areas, with specializations in business-to-business; advertising, marketing and media firms; transportation safety; non-profits, and select consumer products and services. For more info, visit www.reichcommunications.com or call us at (212) 573-6000. We are located at Suite 11 South, 228 East 45th Street, New York City 10017

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    « Good television | Main | Internet irony »

    June 21, 2008

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    Comments

    Sidney

    Smart guy, your friend Eric. His advice is spot on.

    Debbie De Melis

    100% No matter what you are selling it is about connecting with your client and developing a rapport that will allow you to sell them what they want. The day of hard sales, cold calling, and door to door salesmen are over. The days of sky high competition are here and when someone has a choice between a pushy salesman or a friend they will take the friend. Great Blog!

    I thank Eric at the Carmel Diner in fact I saw him last night! I am actually marketing the new condos right down the road from carmel diner Retreat at Carmel and I know the value of great customer relations. Check out Retreat at Carmel for more info about what I am marketing.

    Katty Liva

    I agree with the quote "Treat the customer just the way you would like to be treated". I believe that to win in any market place you need to love your customers.

    Fern Liva

    Interesting topic! I enjoyed reading your post and I learned a lot here. Thanks for guiding me through this. Rarely do I find good entries that would walk me through. Great post.


    -fern-

    Sonia Roody

    Everyone wants to be treated well. It's really natural for us to feel and say that we must be treated well not just by ordinary people that we come across with, but might as well these businesses and companies that we encounter also. So indeed, you are really correct when you wrote here in your post that every customer must be treated well so that they will also treat you well. And I've seen a lot of customer service scenarios wherein if a customer is being violated by a certain company, he will really feel bad obviously. Great thing that a lot of businesses are really improving their services for the people to be satisfied.

    Garth Carter

    Customers don’t expect you to be perfect.
    They do expect you to fix things when they go wrong.

    - DONALD PORTER

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